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INFORMATION AND COMMUNICATION TECHNOLOGY FACILITIES’ UTILIZATION AND JOB PERFORMANCE OF SECRETARIES IN PUBLIC AND PRIVATE UNIVERSITIES IN OGUN STATE
Abstract: This study investigated the influence of information and communication technology (ICT) facilities utilization on job performance among secretaries in public and private Universities in Ogun State. A structured questionnaire designed by the researchers was administered on a selected sample for this study. The sample constituted 300 secretaries and their superior officers (300) in both public and private Universities respectively. The findings of the study revealed that there was a consequential impact of ICT facilities utilization on secretaries’ job performance. The result showed significant relationship between job performance and utilization of ICT facilities, also between secretaries job performance in public and private Universities. However, no significant difference was observed between female and male secretaries in the utilization of ICT facilities. Based on these findings, strategies for utilizing ICT facilities that can influence the job performance of secretaries in Public and Private Universities were recommended.
Keywords: Information and Communication Technology, ICT Facilities’ Utilization, Job Performance, Secretaries, Public and Private Universities.