IMPACT OF QUALITY CONTROL AS AN EFFECTIVE TOOL IN PRODUCT STANDARDIZATION

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IMPACT OF QUALITY CONTROL AS AN EFFECTIVE TOOL IN PRODUCT STANDARDIZATION

CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY

Product quality and price constitute vital factors that consumers consider in the choice of product. Unfortunately however, the qualities of products continue to decline due to a number of factors. First and foremost, the production cost and other considerations have placed a heavy burden on product quality since as the economy weakens, the quality of a products is being sacrificed for quality at a relatively lower price. Secondly, most manufacturer have a realization that to survive in a recessionary economy such as ours, there is the need to review prices downwards to induce patronage from the low income groups all these are threats to quality.

In the seven-up Bottling company industry the nature of the existing completion where by foreign manufactures dominates the markets in Nigeria provides serious challenge to the indigenous manufacturers. Foreign products are often preferred by most Nigerians on the basis of quality, durability, price, colours, etc. this constitute an important competitive advantage to the foreign manufacturers and a threats to the indigenous company.

This calls for effective quality control in our seven-up industry to enhance product standardization and to favourably compete with other producers.

This study is an attempt to provide a realistic approach to quality control in seven-up bottling company.

Quality control is the comparison of products and services with a set standard. Total quality involves customer satisfaction by building in and ensuring quality from product planning to production, purchasing sales and services. In total Quality Management (TQM), everybody is involved and not just the quality control staff alone.

STATEMENT OF THE PROBLEM

The quality of product may be defined in terms of its kinds, type, character, property, degree of goodness or excellence.

However, most present day, goods including seven-up company are produced or manufactured by massive production method on machines which repeatedly produce almost identical units owning to the uncontrollable variation in the quality of the processing machines, variation of the manufactured product are bound to occur.

If a company’s product is to satisfying the customer’s requirement, then it is necessary for the company to establish standard for the functions and appearance aspects of its products as well as for the durability requirement, then this is the general requirement for setting up an quality control department to ensure that standards is adhere to.

Quality of seven-up products some times fail to meet specification because of some assignable causes, defective materials, improper setting of equipments, operation errors, manpower and many others unassignable causes because it cost the same amount to produce goods unit, emphasis should be on prevention rather than error detection.

Thus, the attainment of suitable quality depends upon the appropriate human performance or behavior when the product is being made. Consequently, conflict arises between quality control personnel and production personnel, when this happens, it is the managers responsibility to resolve the conflict. In the economic depression in our society today, man becomes corrupt and can go at any length to compromise standard for their personal benefits.

OBJECTIVES OF THE STUDY

Against the background of the enumerated of the organization, the following are the objective of the study.

1. To examine the process of quality control technique in printing industries in particular to Seven Up Bottling Company.

2. To also highlight it importance in reducing the cost of correcting effective product in printing industries in particular to 7Up Bottling Company.

3. To also determine the impact of quality control techniques on profitability in printing industries in particular 7Up Bottling Company.

4. To preset impartial fulfillment of the requirements for the award of Higher National Diploma in productions and operation management.

STATEMENT OF HYPOTHESIS

Hypothesis is a statement of facts that has not being practically tested. It is an opinion or suggestion put for ward as a starting point for investigation leading to some findings.

To guide this study, the null hypothesis (Ho) and the working hypothesis (Hi) are developed by the researcher to be tested and a decision in either to accept or reject any of the hypothesis will be taken.

H_o– Null Hypothesis

H₁-Working Hypothesis

H₀: Quality control techniques does not have significant impact on product standardization of an organization.

H₁: Quality control techniques have significant impact on product standardization of an organization.

SIGNIFICANCE OF THE STUDY

The significance of the study is to enlighten corporate bodies, individuals and numerous organization on the need for quality control and product standardization of both money and capital markets and to facilitate their understanding of how they can mobilize capital with minimum difficulty.

Therefore, the study will have a stimulating significance to students and scholars intending to enhance their acknowledge in this filed.

SCOPE OF THE STUDY

This study of quality control as an effective tool in product standardization is the aim of research to beyond the elementary understand the subject at hand. To enlighten the reader and given deep insight or illumination on quality control in product standardization and their interaction, relationship, quality connection, influences and enhancement that occur.

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