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IMPACT OF EMPLOYEE TURNOVER ON ORGANISATIONAL EFFECTIVENESS IN TELE COMMUNICATION SECTOR OF NIGERIA
Abstract: Employee turnover is a significant factor that is of vital importance to the employees of the organization. The current study traces the reasons of employee turnover in the telecommunication sector of Nigeria. The target population for this research study was the employees of telecom sector of district D.G.Khan and Multan. For this study, survey method was adopted by floating questionnaire which served as a tool for collecting research data. The research results have revealed that employee turnover depending upon factors such as (firm stability, pay level, industry, work situation, training and supervision) have significant impact on organizational effectiveness; these factors are correlated with each other as well. This research study has certain limitations which include resources and time constraints, which limit the current research to only D.G.Khan and Multan offices of the telecommunication sector of Nigeria. By using correlation and regression analysis, the current research study found that there is a significant relationship between employee turnover and organizational effectiveness. To investigate employee turnover in detail, this research article examines the causes of employee turnover, its drawbacks and suggest some strategies on how telecom sector can retain their employees and optimize turnover rate.
Keywords: Employee Turnover, Organizational Effectiveness, Banking sector, Firm stability, Pay level, Industry, Work situation, Training and Supervision