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THE ROLE OF JOB SATISFACTION, AND ORGANIZATIONAL COMMITMENT AS A DETERMINANT OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR AMONG THE WORKERS OF WELFARE ORGANIZATION
Abstract
The purpose of this article was to investigate the role of job satisfaction and organizational commitment among welfare workers as a determinant of organizational citizenship behavior.
This work was carried out in the form of a descriptivecorrelative outline, during the summer of 2018, the statistical demographics of the study includes all workers of the West Azerbaijan Region Welfare Organization (IRAN). Random sampling based on the Cochran table chosen statistical samples. The findings showed a significant association between the actions of the female gender and the behavior of organizational citizenship (P<0.01). Also, the findings showed that the relationship between the total score of job satisfaction and dimensions of physical condition leadership style, organizational atmosphere, job variety, with organizational citizenship behavior, the welfare workers of West Azerbaijan province have a positive and meaningful relationship and correlations also show that high score in these variables is associated with a high score in organizational citizenship behavior.
The variables of job satisfaction, organizational commitment, autonomy, and payment system significantly explain the variance of employees’ organizational citizenship behavior variable.
Keywords: Gender, job satisfaction, Organizational citizenship behavior, organizational commitment, Gendered job-type.